DIGITAL TECHNOLOGIES FOR MANAGING TOURIST MOBILITY UNDER MARTIAL LAW: THE ROLE AND POTENTIAL OF MAAS PLATFORMS IN UKRAINE

Authors

DOI:

https://doi.org/10.32782/2786-5843/2026-2-12

Keywords:

tourist mobility, Mobility as a Service (MaaS), MaaS platforms, digital mobility management, martial law, transport service integration, mobility management in crisis conditions, Ukraine

Abstract

Relevance of the research: the transformation of tourist mobility in Ukraine under martial law is driven by increased security risks, destruction of transport infrastructure, and instability of logistics routes, which actualizes the need for integrated digital tools for coordinating transport and tourist services. Subject of the research: digital technologies for managing tourist mobility under martial law with a focus on the role and potential of Mobility as a Service (MaaS) platforms as a tool for integrating transport, tourist, and safety-information services. Purpose of the research: to substantiate the role and determine the potential of MaaS platforms as an instrument of digital management of tourist mobility under martial law in Ukraine. Research methodology: systemic and structural-functional approaches; methods of scientific generalization, comparative analysis, logical modeling, and conceptualization. Results of the research: the transformation of tourist mobility into a strategic component of the resilience of the tourist sector under wartime conditions has been established; it has been demonstrated that MaaS platforms ensure the integration of transport and tourist services, multimodal route planning, centralized information management, and analytical support for managerial decision-making; the expansion of MaaS functional capabilities through the inclusion of safety and communication components has been substantiated, which enhances adaptability and reduces uncertainty of tourist movements. The obtained results expand the conceptualization of MaaS from a tool for transport service integration to a comprehensive model of digital management of tourist mobility under crisis conditions. Practical significance: the results can be used by public authorities, transport operators, and tourism stakeholders to develop an integrated digital system for managing tourist mobility. Conclusions: MaaS platforms can serve as a coordination core of digital management of tourist mobility in Ukraine, provided that regulatory frameworks are developed, data standardization is ensured, and cybersecurity is strengthened. Prospects for further research involve the development of applied models for integrating MaaS into strategic tourism management, conducting empirical studies of tourist behavioral patterns under crisis conditions, and assessing the socio-economic effects of MaaS implementation in the regions of Ukraine.

References

Butler L., Yigitcanlar T., Paz A., Wilson A. Governance of Mobility as a Service: A systematic review of the literature. Transport Reviews. 2021. Vol. 41(4). P. 443–466. DOI: https://doi.org/10.1080/01441647.2020.1839070

Sochor J., Arby H., Karlsson I.C.M., Sarasini S. A topological approach to Mobility as a Service. Research in Transportation Business & Management. 2018. Vol. 27. P. 3–14. DOI: https://doi.org/10.1016/j.rtbm.2018.12.003

Eckhardt J., Nykänen L., Aapaoja A., Niemi P. Mobility as a Service: Implications for transport and urban planning. Transport Policy. 2018. Vol. 64. P. 50–58. DOI: https://doi.org/10.1016/j.tranpol.2017.09.014

Smith G., Sochor J., Karlsson I.C.M. Public-private innovation: Barriers in the case of Mobility as a Service in West Sweden. Public Management Review. 2019. Vol. 21(1). P. 116–137. DOI: https://doi.org/10.1080/14719037.2018.1487575

Arias-Molinares D., García-Palomares J.C. The adoption of Mobility as a Service: A systematic literature review. Transport Reviews. 2020. Vol. 40(4). P. 1–24. DOI: https://doi.org/10.1080/01441647.2020.1730217

Lyons G., Hammond P., Mackay K. The importance of user perspective in the evolution of MaaS. Transportation Research. Part A. 2019. Vol. 121. P. 22–36. DOI: https://doi.org/10.1016/j.tra.2019.01.003

Hensher D.A. Future bus transport contracts under a Mobility as a Service (MaaS) regime in the digital age: Are they likely to change? Transportation Research. Part A. 2017. Vol. 98. P. 86–96. DOI: https://doi.org/10.1016/j.tra.2017.02.006

Zenker S., Kock F. The coronavirus pandemic – A critical discussion of a tourism research agenda. Tourism Management. 2020. Vol. 81. 104164. DOI: https://doi.org/10.1016/j.tourman.2020.104164

Tomej K., Bilynets I. Large-scale tourism transformations through regeneration: A living systems perspective on tourism developments in Ukraine during the war. Annals of Tourism Research. 2024. Vol. 109. DOI: https://doi.org/10.1016/j.annals.2024.103856

UNWTO. Tourism and crisis management: Building resilience for future challenges. Madrid : UNWTO, 2022. DOI: https://doi.org/10.18111/9789284423368

Туркін І.Б., Захаренко В.О., Туркіна В.В. Mobility as a Service: digital platform for the passenger transport ecosystem in megacities. Відкриті інформаційні та комп’ютерні інтегровані технології. 2025. № 105. DOI: https://doi.org/10.32620/oikit.2025.105.20

Кифяк В.Ф., Кифяк О.В. Розвиток туристського бізнесу України в умовах воєнного стану. Науковий вісник Чернівецького університету. Економіка. 2023. DOI: https://doi.org/10.31861/ecovis/2023-845-12

Костенко І.С. Цифрові платформи в управлінні транспортною мобільністю в Україні. Економіка та держава. 2024. № 5. DOI: https://doi.org/10.32702/2306-6806.2024.5.45

Гапоненко Г.І., Євтушенко О.В., Шамара І.М., Василенко В.Ю. Цифровізація як нова парадигма управління розвитком туризму України в післявоєнний період. Бізнес Інформ. 2022. № 10. DOI: https://doi.org/10.32983/2222-4459-2022-10-114-125

Kamargianni M., Matyas M., Li W., Schäfer A. A critical review of new mobility services for urban transport. Transportation Research Procedia. 2016. Vol. 14. P. 3294–3303.

Hensher D.A. Mobility as a Service: The holy grail for transport? Transport Reviews. 2017. Vol. 37. No. 6. P. 663–665. DOI: https://doi.org/10.1080/01441647.2017.1326618

Smith G., Sochor J., Karlsson I.C.M. Mobility as a Service: Development scenarios and implications for public transport. Research in Transportation Economics. 2018. Vol. 69. P. 592–599. DOI: https://doi.org/10.1016/j.retrec.2018.04.001

Published

2026-05-01

How to Cite

Shevchenko, A. V. (2026). DIGITAL TECHNOLOGIES FOR MANAGING TOURIST MOBILITY UNDER MARTIAL LAW: THE ROLE AND POTENTIAL OF MAAS PLATFORMS IN UKRAINE. Acta Academiae Beregsasiensis: Geographica Et Recreatio, (2), 135–146. https://doi.org/10.32782/2786-5843/2026-2-12